Terms and Conditions

1. Validity

(1) Our terms & conditions are part of all our business contracts with the buyer. They exclude buyer’s purchasing conditions which we oppose herewith also for all future business transactions. The buyer certifies to be a fully licensed trader.
(2) Modifications as well as any assurances/promises need our written confirmation.
(3) In the event that one or several of these terms of business are invalid wholly or in part, this shall not affect the validity of the remaining provisions.

2. Offers and conclusion

(1) Our offers are valid and binding for a reasonable time. Interim sales remain unaffected.
(2) Orders and their changes are only binding for us after our written confirmation. This applies in particular to orders accepted by sales representatives.
(3) If we request a specific clarification with the aim that only our terms and conditions are part of the contract, this contract will only come into effect once the buyer has given that clarification in the requested way.
(4) The buyer has to check the content of our written confirmation and has to query discrepancies immediately.

3. Prices

(1) Prices are being calculated in Euro and refer to items without packaging; they are valid ex works and subject to confirmation. VAT is calculated separately.
(2) We reserve the right to raise our prices by a corresponding amount resulting from higher material, raw material or supplementary material prices, wage or salary costs, external work or material costs or other subsequent and not included levies.
(3) For orders of single items, especially those, with special measurements or specific design we might add a minimum supply charge. Our prices are not valid for repeat orders.
(4) If we offer discounts on our catalogue prices there is no legal claim for granting them or the size of the discounts. This also applies to one off special or bulk discounts or concessionary rates. Our prices and discounts remain subject to change.

4. Change of order, special items

(1) Change of order before or after our written confirmation can only be accepted if the buyer pays for the additional charges and a sufficient extension of the delivery period is accepted.
(2) Required tools, equipment, models and assembly items need to be handed over to us without charges and in time. We are not to be held responsible for their deterioration or destruction in the process of usage.
(3) Moulds, equipment and tools that must be specially made to carry out the order remain our property and will not be handed over, even if the buyer paid for them. We are not obliged to accept follow-up orders.

5. Delivery

(1) Delivery times will be kept, if possible, but are not binding. Part deliveries are allowed. Also allowed are unavoidable short or excess deliveries due to technical reasons.
(2) In case of a late delivery we are not liable for compensation and the buyer does not have the right to completely or partly withdraw from the contract.
Acts of G-d or interruption of operation including energy or raw material shortage, mechanical fault, shortage of labour (also due to illness, strikes, lockout and war) will release us from the confirmed delivery time and from the obligation of complete delivery.
(3) Orders on call are valid for a maximum of 24 months from the date of our confirmation. After that time we are allowed to charge the buyer for the uncollected goods or for the stored materials plus our charges and profit margins.

6. Shipping and packaging

(1) All goods are forwarded at buyer's cost and risk under our discretion without our obligation for the cheapest or safest shipment. Shipment is always carried out at buyer's risk.
(2) Packaging will be charged and not taken back. Acceptance by the carrier certifies undamaged packaging.